Services

CONSULTING

ASSESSMENT

Detailed analysis of your company's operation (IT, Network Operation, Customer Service) with points of attention and suggestions for improvement.

ROADMAP

Designing a roadmap: new processes, structuring an area of operation, among others. Focus on quick and incremental gains, with a vision of the future.

ITIL PROCESSES

Diagnosis and improvement of IT processes and implementation of tools to take full advantage of ITIL.

PROCESS OPTIMIZATION

Identification of the processes that are running in the company, analysis of these processes, identification of bottlenecks, and implementation of tools.

TM FORUM FRAMEWORX

Analysis and structuring of a Network Operation Center (NOC). Transformation from a NOC to a SOC (Service Operation Center). Roadmap to meet new technological demands such as 5G.

DEVOPS

AGILE SQUADS

- Squads for front-end, back-end and mobile development, hyperautomation projects using DevOps;

- Multidisciplinary Team: Business and Requirements Analyst, CX/UX Specialists, Developers, Quality Analysts, Scrum Masters;

- Team with experience in complex and mission-critical projects.

STAFF AUGMENTATION

- Allocation of specialized professionals managed by Icaro Tech to work together with the client's team;

- Professionals: Developers, Project Manager, CX/UX Specialists, Business and Requirements Analysts.

MANAGED SERVICES

Our Managed Services offer is modular and customized to meet clients’ demand and includes additional service packages that can be gradually adopted, adding perimeters as needed.
You can contact us by filling out the form or through the following emails:
Sales:
sales@icarotech.com
Career:
career@icarotech.com
Marketing:
marketing@icarotech.com
Press:
imprensa@icarotech.com

    CAMPINAS

    PHONE: +55 19 3731.8300

    SAO PAULO

    PHONE: +55 11 3509.3000

    RIO DE JANEIRO

    PHONE: +55 21 3514.5900

    MIAMI

    PHONE: +1 305 424.8946
    Icaro Tech helps companies improve their operations and deliver great customer experience to their end users. We’re experts in Digital Transformation and Automation.
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